Problem Solving

Outline                       The ability to solve problems and make decisions is considered one of the most important leadership skills.

Aims                           This course is designed to enable participants to use a range of approaches to confidently make and implement decisions.

Duration                    One Day

Pre course requirements Suitable for all levels of supervision and management

Programme              Investigating and analysing problems

Defining the problem

Techniques for decision-making inc. PESTE and SWOT

Decision-making model

Data gathering and interpretation

Presenting information as part of decision-making using graphs and charts

Brainstorming and creative thinking techniques

Implementing and evaluating decisions

Techniques to develop individual decision-making skills

Outcome                   Candidates will be awarded a SETA Certificate

Contact                     Phone: 0161-475-5845

                                  Email: hmaclaren@setatraining.com