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Problem Solving
Problem Solving
Outline The ability to solve problems and make decisions is considered one of the most important leadership skills.
Aims This course is designed to enable participants to use a range of approaches to confidently make and implement decisions.
Duration One Day
Pre course requirements Suitable for all levels of supervision and management
Programme Investigating and analysing problems
Defining the problem
Techniques for decision-making inc. PESTE and SWOT
Decision-making model
Data gathering and interpretation
Presenting information as part of decision-making using graphs and charts
Brainstorming and creative thinking techniques
Implementing and evaluating decisions
Techniques to develop individual decision-making skills
Outcome Candidates will be awarded a SETA Certificate
Contact Phone: 0161-475-5845
Email: hmaclaren@setatraining.com
